February 28, 2023

Contact Center Reporting: The beginning of a thriving operation

Data makes the difference between success and failure in the Contact Center industry. Regardless of what kind of business and the nature of your contact center, […]
August 30, 2022
Spam Risk Calls: What to do about it?

Spam Risk Calls: What to do about this?

It’s hard to imagine life without a mobile phone. This “computer in your pocket” has revolutionized our world, by getting us close to the people we […]
July 13, 2022
Hybrid workflows: Breaking the traditional work standards

Hybrid workflows: Breaking the traditional work standards

The pandemic brought with it challenges and different ways to face them; it was not easy for organizations around the world to decipher the correct way […]
April 23, 2020
The 3 stages of planning a successful transition

Planning your transition to cloud communications

Cloud communications helps increase your company’s flexibility and productivity without the need for large capital investment. But to realize the full benefits, you need to plan […]
April 6, 2020
Work from home

Key considerations to supporting Work-at-Home Directives for business continuity

Extraordinary events have the potential to change company culture faster than any other action. A natural disaster or pandemic, for example, prompts organizations to quickly review […]
March 20, 2020
Virtual Office

Working from Home with NextPointe Virtual Office

The world is experimenting an unprecedented demand of remote work because of the Coronavirus Disease (COVID-19). NextPointe can deliver tools to help you to achieved Social […]
March 13, 2020
Avoid Coronavirus Spread with NextPointe

Avoid Coronavirus Spread with NextPointe

90-Day Free Webex Licenses There is an unprecedented increase in remote working happening worldwide, which is growing exponentially daily. Today, due to global circumstances resulting from […]
March 10, 2020
Prevent Coronavirus working from Home!

Prevent Coronavirus working from Home!

The Coronavirus is here. It’s causing many damages to world economies, because the most effective way to stop it, is to restrict contact with persons with […]
February 21, 2020
Save money in the cloud

Streamlining Retail Operations and Save Money in the Cloud

Manage your entity as one streamlined unit. Whether you run a small regional retail chain or a large chain, you likely face the same issues: razor-thin […]
February 5, 2020
Do work anywhere

5 Ways the Cloud Protects Your Business

When your network connection goes down, business suffers. Orders are missed, fulfillments are delayed and new prospects are lost. More and more companies are turning to […]
January 23, 2020
3 Ways the Cloud Solves Your Biggest Retail Challenges

3 Ways the Cloud Solves Your Biggest Retail Challenges

In today’s highly competitive retail space, everyone’s looking for new ways to stand out from the pack. One easy way to get started is by upgrading […]
January 8, 2020

Digital Transformation: The Good News and The Bad

Artificial intelligence. Robotics. Smart sensors. The Internet of Things. Advanced technologies are impacting businesses everywhere in both good ways and in bad. To help your business […]