Microsoft Teams

September 11, 2023
Contact Center Agent working with NextPointe's WhatsApp integration

Enhancing Customer Service with WhatsApp Integration with NextPointe Contact Center

In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
August 9, 2023
Omnichannel solution

The Advantages of an Omnichannel Contact Center Solution

Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
July 3, 2023
Omnichannel Contact Center Agent

Enhancing Customer Experience with an Omnichannel Contact Center

In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
October 8, 2020
virtual office nextpointe - nextpointe

Use Zoom and Microsoft Teams on Cisco Video Devices

Zoom and Microsoft Teams deliver a rich, high-definition audio and video experience that enables users to collaborate easily, regardless of the device or network. But not […]
August 18, 2020
Remote Work made easier 2

Discover how to use your Microsoft Teams

Today there are multiple tools to work remotely. One of the most popular tools among users is Microsoft Teams. It usually comes with Microsoft 365 Business […]
July 10, 2020

Take full advantage of your Microsoft Teams with NextPointe Hosted VoIP

Microsoft Teams delivers immersive experiences that help organizations boost productivity. People can work more efficiently across teams and stay connected wherever they are, on any device. […]
June 11, 2020
Use Microsoft Teams as your Softphone with NextPointe Hosted VoIP

Use Microsoft Teams as your Softphone with NextPointe Hosted VoIP

Do you use Microsoft Teams but cannot use it for making external calls? Can you call the phones in your own office? With NextPointe’s hosted VoIP […]