Virtual Office

September 11, 2023
Contact Center Agent working with NextPointe's WhatsApp integration

Enhancing Customer Service with WhatsApp Integration with NextPointe Contact Center

In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
August 9, 2023
Omnichannel solution

The Advantages of an Omnichannel Contact Center Solution

Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
July 3, 2023
Omnichannel Contact Center Agent

Enhancing Customer Experience with an Omnichannel Contact Center

In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
May 22, 2020
How to make Work From Home (WFH) more effective

How to make Work From Home (WFH) more effective

Working remotely requires the implementation of a new cultural operating system. Starting today, plan a new digital learning curriculum for your workforce. This way you can […]
April 6, 2020
Work from home

Key considerations to supporting Work-at-Home Directives for business continuity

Extraordinary events have the potential to change company culture faster than any other action. A natural disaster or pandemic, for example, prompts organizations to quickly review […]
March 20, 2020
Virtual Office

Working from Home with NextPointe Virtual Office

The world is experimenting an unprecedented demand of remote work because of the Coronavirus Disease (COVID-19). NextPointe can deliver tools to help you to achieved Social […]
March 13, 2020
Avoid Coronavirus Spread with NextPointe

Avoid Coronavirus Spread with NextPointe

90-Day Free Webex Licenses There is an unprecedented increase in remote working happening worldwide, which is growing exponentially daily. Today, due to global circumstances resulting from […]
March 10, 2020
Prevent Coronavirus working from Home!

Prevent Coronavirus working from Home!

The Coronavirus is here. It’s causing many damages to world economies, because the most effective way to stop it, is to restrict contact with persons with […]