Microsoft Teams delivers immersive experiences that help organizations boost productivity. People can work more efficiently across teams and stay connected wherever they are, on any device. You can make the most of this opportunity by offering integrated messaging, calling, and meeting solutions built on Microsoft Teams.
Microsoft 365 is a feature-rich toolkit designed for the modern mobile workforce. All parts of this cloud-enabled suite of applications and services are made to work in concert. Microsoft Teams orchestrates and optimizes the features of the apps that users rely on every day to empower virtual work and productivity.
Microsoft Teams – your hub for teamwork
Microsoft Teams meetings deliver a rich, high-definition audio and video experience that enables users to collaborate easily, regardless of the device or network. Whether its one-on-one video calls on mobile and desktop devices, conference meetings held across boardrooms all over the world, or global live events delivered to thousands of people, Microsoft Teams Meetings provides a seamless, scalable, and secure experience for users. Because Microsoft Teams supports a range of best-in-class devices, you can offer your customers more immersive experiences to improve collaboration across teams.
Deepen your customer engagements—and simplify communication and collaboration for your customers— by adding VoIP calling (PSTN) serviced from NextPointe to your Office 365 and Microsoft Teams organization. NextPointe VoIP services provide a rich cloud-based hosted VoIP experience through Microsoft Teams for Office 365 users globally.
Give people the calling features they need to get business done. Get consultative transfers, music on hold, call park, and cloud voicemail in Teams.
2. Collaborative calling experiences
Deliver great collaborative experiences as part of NextPointe Hosted VoIP services for Microsoft Teams with features such as group call pickup, delegation, and shared line appearance.
3. Customer support experiences
Help ensure every customer is answered and routed to the right queue with cloud auto attendants and Contact Center Features in the NextPointe Hosted VoIP Services.
If you want to learn more about NextPointe’s VoIP integration for Microsoft Teams click here
Customer Benefits of Teams
A single intelligent communications and collaboration experience for chat, PSTN VoIP calling, and meetings with a portfolio of purpose-built devices to choose.
2. Enable more efficient and effective meetings
A Cisco Unified Call Manager backend delivers adaptive and immersive meeting experiences that drive efficiencies by providing transparent access to information and contextual insights drawn from usage patterns.
3. Innovation built on a foundation of quality
Microsoft Teams is built for modern communications that ensure optimal audio and video experiences regardless of device or network. Organizations and users can work with confidence—on a platform designed to deliver security, control, and compliance.
Maintain productivity and stay connected with your team by communicating, sharing, and collaborating with Microsoft Teams.
NextPointe is a leader in Enterprise VOIP communications. Our services and support set us apart from our competitors, we will focus on keeping your phone systems running securely and uninterrupted so you can better focus on your business and your customers.
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About NextPointe: NextPointe is a Boutique Business VoIP Service Provider based out of South Florida. We offer our Services in Miami, Broward, West Palm Beach, the Caribbean as well as the rest of the country. Why do we provide a better solution than other hosted VoIP competitors? First, our platform is based on the Cisco Unified Call Manager, this is the platform of choice of most Fortune 500 companies; our customers are getting a mature, reliable and feature rich platform. Most providers use a generic-open-source-based soft-switch that is focused mostly on a multi-tenant portal and a support of wider variety of IP Phones. Second, we only offer Cisco IP Phones with our service, that are designed and tested to work with the Cisco Unified Call manager meaning we will have very little compatibility issues and a ton of telephony features compare to our competitors that want to support any phone brand in the market; plus Cisco IP Phones are vastly superior in quality compared to any competitor at about the same price. And last but not least we offered tailored support to our customers, think like having a “telecom department” for your organization. This is the most important feature of our service; we don’t sent you to a generic portal for you to figure out the changes, or send you to an outsourced call center in India. You simply call, email or IM our team and we will make the changes for you and take the managing of the Phone Service out of your back so you can focus on your business.