Business Phone

September 11, 2023
Contact Center Agent working with NextPointe's WhatsApp integration

Enhancing Customer Service with WhatsApp Integration with NextPointe Contact Center

In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
August 9, 2023
Omnichannel solution

The Advantages of an Omnichannel Contact Center Solution

Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
July 3, 2023
Omnichannel Contact Center Agent

Enhancing Customer Experience with an Omnichannel Contact Center

In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
August 30, 2022
Spam Risk Calls: What to do about it?

Spam Risk Calls: What to do about this?

It’s hard to imagine life without a mobile phone. This “computer in your pocket” has revolutionized our world, by getting us close to the people we […]
February 21, 2020
Save money in the cloud

Streamlining Retail Operations and Save Money in the Cloud

Manage your entity as one streamlined unit. Whether you run a small regional retail chain or a large chain, you likely face the same issues: razor-thin […]
December 18, 2019

7 Reasons Your Small Businesses Needs VoIP Now

Small businesses need quick, agile communications systems that easily meet all their needs. Today’s customers want low prices and instant gratification, whether you’re a 2 or […]
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