Cloud Solutions

July 19, 2024
Webex Contact Center

Conquer Customer Service Chaos: How Webex Contact Center and NextPointe Empower Your SMB

In today’s digital age, customer experience is the battleground for SMBs. With just a few clicks, frustrated customers can take their business elsewhere, leaving negative online […]
June 12, 2024
Three colleagues laughing and discussing over laptops in a modern office lounge area.

Enhancing Your IT Team: How NextPointe Managed Services Complement Internal Staff

The Evolving IT Landscape for Small Businesses Today, small businesses encounter a range of technological challenges—from escalating cybersecurity threats to integrating cutting-edge technologies. These challenges can […]
May 29, 2024
woman using the void system

The Shift to VoIP: A Smart Move for Small Businesses

Today small businesses need technologies that not only fulfill their immediate communication needs but also position them for future growth. Voice over Internet Protocol (VoIP) technology […]
July 3, 2023
Omnichannel Contact Center Agent

Enhancing Customer Experience with an Omnichannel Contact Center

In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
February 21, 2020
Save money in the cloud

Streamlining Retail Operations and Save Money in the Cloud

Manage your entity as one streamlined unit. Whether you run a small regional retail chain or a large chain, you likely face the same issues: razor-thin […]
December 18, 2019

7 Reasons Your Small Businesses Needs VoIP Now

Small businesses need quick, agile communications systems that easily meet all their needs. Today’s customers want low prices and instant gratification, whether you’re a 2 or […]
December 4, 2019

Moving to a New Business Phone System

The average business phone system lasts anywhere between six and eight years, after which the system is either out of maintenance or is lagging in features, […]
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