Microsoft Teams
September 11, 2023
In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
August 9, 2023
Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
July 3, 2023
In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
October 8, 2020
Zoom and Microsoft Teams deliver a rich, high-definition audio and video experience that enables users to collaborate easily, regardless of the device or network. But not […]
August 18, 2020
Today there are multiple tools to work remotely. One of the most popular tools among users is Microsoft Teams. It usually comes with Microsoft 365 Business […]
July 10, 2020
Microsoft Teams delivers immersive experiences that help organizations boost productivity. People can work more efficiently across teams and stay connected wherever they are, on any device. […]
June 11, 2020
Do you use Microsoft Teams but cannot use it for making external calls? Can you call the phones in your own office? With NextPointe’s hosted VoIP […]