In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
Extraordinary events have the potential to change company culture faster than any other action. A natural disaster or pandemic, for example, prompts organizations to quickly review […]
The world is experimenting an unprecedented demand of remote work because of the Coronavirus Disease (COVID-19). NextPointe can deliver tools to help you to achieved Social […]
The Coronavirus is here. It’s causing many damages to world economies, because the most effective way to stop it, is to restrict contact with persons with […]