Voice Security Add-on
Cisco Webex Certified

Stop spam calls
before they reach
your team.

NextPointe Voice Traffic Score (VTS) analyzes every inbound call in real time. Block fraud; challenge bots; and let legitimate callers through automatically; before your phone rings.

Schedule a Free Demo See how it works
NextPointe VTS Dashboard
82.3%
Trusted Calls
Call Score Distribution
FromScoreRiskActionTime
+1 (555) 123-4567 4.7 Low Allow 10:21 AM
+1 (555) 887-6543 1.2 High Block 10:20 AM
+1 (800) 555-1212 2.6 Medium Challenge 10:19 AM
+1 (305) 444-3333 4.3 Low Allow 10:18 AM
0–5
Real-time score
3
Auto actions
CCRP
Cisco Certified
Zero
Disruption to callers
The Problem
Unwanted calls are costing your
business more than you think

Spam; fraud; and robocalls don’t just waste time; they damage your team’s productivity; your customer experience; and your brand reputation.

Agents wasting time on junk calls
Every spam call answered is a legitimate customer waiting. Your team loses productivity on calls that should never ring.
Fraud and spoofed number attacks
Attackers use spoofed numbers to bypass filters. Without real-time scoring; your team can’t tell legitimate from fraudulent.
Robocalls reaching your IVR
Automated calls flood your phone system; consume IVR resources; and create false data in your call reports.
Legitimate callers experiencing delays
When your system is overwhelmed by bad traffic; real customers wait longer; get frustrated; and take their business elsewhere.
Action Matrix
Every call gets a verdict.
Before your phone rings.

Based on the 0–5 score and your configured thresholds; VTS automatically applies one of three actions.

Allow
Score 3.5 – 5.0
High confidence; known caller. Call passes directly to your IVR or agent without interruption.
Known callers; verified numbers; high-confidence sources
Challenge
Score 1.5 – 3.5
Uncertain caller. Sent to Voice CAPTCHA to verify legitimacy before reaching your team.
Robocalls; bots; spam; political; debt collection
Block
Score 0 – 1.5
Fraud; spam; or spoofed numbers. Call dropped before it ever reaches your system.
Fraud; extortion; impossible numbers; unlawful callers

Ready to stop unwanted calls?

See VTS scoring real calls in a live 30-minute demo.

Schedule a Free Demo
Custom Thresholds
Set your own risk tolerance

Configure Threshold 1 and Threshold 2 directly in Webex Control Hub. You decide where Block ends and Challenge begins no code; no professional services.

012345
Threshold 1 — Block / Challenge boundary
Threshold 2 — Challenge / Allow boundary
Key Features
Built for Webex Calling.
Certified by Cisco.
Real-Time Scoring
Every inbound call scored 0–5 before it reaches your IVR or agent; using live global threat intelligence.
Voice CAPTCHA
Uncertain calls are sent to an automated voice challenge. Bots fail; real callers pass — transparently.
Custom Thresholds
Set your own Block and Challenge boundaries directly from Webex Control Hub. Full admin control; no IT required.
Global Intelligence Engine
VTS aggregates real-time threat data from multiple worldwide sources for the most accurate scoring available.
Zero Trust for Voice
Extends Cisco’s Zero Trust security model to the voice channel; closing a critical enterprise security gap.
Native Webex Integration
Configured entirely within Webex Control Hub. No extra apps; no complex setup; zero disruption to your current workflow.

Powered by Mutare Technology

NextPointe is a Certified Caller Reputation Provider (CCRP) for Cisco Webex Calling powered by Mutare; the industry leader in voice traffic intelligence. This isn’t a third-party add-on; it’s a certified; native integration built directly into Webex Control Hub.

Cisco Webex Certified
CCRP Certified Provider
Powered by Mutare
Schedule a Demo
See VTS protecting
your inbound calls

A 30-minute live demo. We’ll show the scoring dashboard; threshold configuration; and Voice CAPTCHA in action on real calls.

  • 30-minute live walkthrough
  • Cisco Webex Certified (CCRP)
  • No commitment required
  • Cisco Certified Partner; Miami, FL
Name