Webex Calling is a critical component of a complete, modern collaboration experience. It combines enterprise-calling features and performance with market-leading virtual meetings technology and team collaboration, all in a single app. Webex works with all the tools provided by NextPointe and is built to ensure your business communications and data are protected. It uses intelligent native collaboration devices to deliver world-class experiences wherever you work. Webex calling offers you:

1. Integrated collaboration: Supporting a more dynamic workforce, Webex delivers the ultimate collaboration features combining calling, messaging, meetings, and contact center services all within a single experience. NextPointe brings you cloud enterprise-grade calling features you expect in a seamless, integrated collaboration experience.

With Webex, you can bring your business number with you wherever you go, pull active calls from desktop to mobile, or an intelligent Cisco desk phone or headset. NextPointe connects Webex with our phone system and enables calling through the Webex app, unifying experiences for all employees.

2. Instantly elevate a call to a meeting: Webex enables continuous collaboration from a simple phone call. If you’re on a phone call, you can easily elevate it into a full-featured meeting so that you can take advantage of AI transcriptions, real-time translations, notes and action items, and recordings. Your digital in-meeting assistant will automate these everyday tasks so you can focus on the meeting.

How to use Webex Calling?

With NextPointe and Webex, you can make audio or video calls. So, if you’re having a bad hair day or calling someone while on the go, you don’t have to worry about sharing a video if you don’t want to. But, when you’re ready to meet face-to-face, a video call is just a click away!

How to call someone from your organization.

You can call other people within your organization on their work numbers, mobile numbers, or video addresses.

1. You can make a call from many different places in Webex. Just look for the Audio or Video call icons whenever you’re sending a direct message, looking at a contact card, or entering a name or email address into the search bar.
2. If you’re set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by NextPointe, you also can access a dial pad and make a call from there. Just click and enter a person’s name, email address, or video address (such as for a room device) in the dial pad.
3. Choose whether you want to make it an Audio or Video call and then select the person’s Work Number, Mobile Number, or Video Address.
4. After your call connects, you get slightly different options depending on whether you choose someone’s work number, mobile number, or video address.
5. If you’ve called their work number or video address as a video call, you can turn the video on and off and, if available, share your screen.
6. But, if you’ve chosen someone’s mobile number, the call goes through like a regular audio-only phone call, which means you can’t turn the video on or share your screen.
7. With either work numbers, mobile numbers, or video addresses, you can click to access advanced calling features. You can put your call on hold or transfer the person to someone else. With some configurations, you can also merge calls or start a conference call.

How to Call Anyone with a Webex Account

You can call anyone who has a Webex account, whether they’re in the same organization as you or not. These are particular types of calls that let you add guests to the call, share your whiteboard, and share your screens. You don’t need to use their phone number; you just need to be connected to them in the app.

You can make a call from many different places in Webex. Just look for the Audio or Video call icons whenever you’re sending a direct message, looking at a contact card, or entering a name or email address into the search bar.

1. Choose whether you want to make it an Audio or Video call and then choose Call Webex.
2. While on a call, you can select the following: 

• Click start video and stop the video from turning your video on and off (no matter how you placed the call initially).
• Click share to share your screen.

Need help getting the full benefit of your Webex, contact NextPointe today at 1-833-NXP-VoIP (697-8647)