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November 23, 2025In today’s fast-paced business environment, effective communication is crucial for success. Cisco’s Webex Phones MPP 8800 and 9800 Series are designed to elevate your communication strategy, providing advanced features that streamline both voice and video conferencing capabilities. Whether you’re part of a legal firm, healthcare organization, or managed service provider, understanding the unique offerings of these phones can help you choose the right fit for your team. This article will give you an insightful overview of the MPP 8800 and 9800 Series, highlight their key features and benefits, guide you through the setup and configuration process, and assist you in determining which series aligns best with your business needs.

Key Takeaways
- Webex Phones MPP 8800 and 9800 Series offer advanced communication capabilities for businesses.
- Key features include HD video, intuitive touch screens, and seamless integration with collaboration tools.
- Setting up Webex Phones is user-friendly, ensuring quick deployment and minimal downtime.
- The 8800 Series is ideal for standard office needs, while the 9800 Series excels in advanced features for power users.
- Choosing between the two series depends on your organization’s specific communication requirements.
Overview of Webex Phones MPP 8800 and 9800 Series
The Webex Phones MPP 8800 and 9800 Series are advanced communication solutions designed to enhance collaboration and efficiency for small to medium-sized businesses. The MPP 8800 Series offers a robust set of features including high-definition audio, an intuitive user interface, and customizable settings that improve the everyday calling experience. Meanwhile, the 9800 Series elevates this experience further with additional capabilities like real-time analytics, Bluetooth connectivity, and support for Webex collaboration applications, making them ideal for dynamic work environments. Both series seamlessly integrate with Cisco Webex Calling, providing users with secure, reliable communication options while simplifying management and deployment for IT teams.
Key Features and Benefits
Webex phones MPP 8800 and 9800 series offer a range of advanced features designed to enhance productivity and communication for small to medium-sized businesses. Both series deliver exceptional audio quality, a user-friendly interface, and seamless integration with Webex Calling, making them ideal for diverse work environments. The 8800 series provides a strong foundation with essential features such as HD voice, programmable keys, and built-in Bluetooth, while the 9800 series elevates the experience with enhanced video capabilities and high-resolution touchscreens. With robust security measures and easy deployment options, these phones ensure that your business remains connected and secure, regardless of where your team works. By migrating to Webex Calling with these top-tier phones, you can improve collaboration, streamline operations, and support a modern workforce.
‘The art of communication is the language of leadership.’ – James Humes

Setting Up and Configuring Webex Phones
Setting up and configuring Webex phones, such as the MPP 8800 and 9800 series, ensures an optimized calling experience for your organization. Start by connecting the phone to a power source and your network. Use your phone’s display to configure initial settings, connecting to your Cisco Webex Calling service through the provided onboarding instructions. Ensure that your phone’s firmware is up to date to access the latest features and security updates. Once connected, customize your phone settings, such as assigning a unique extension and setting up speed dials. The user-friendly interface allows for easy navigation through settings, enabling you to adjust preferences to suit your business needs. For more tailored support, consider scheduling a demo with our team at NextPointe to explore the capabilities of your Webex phones.
Comparing MPP 8800 and 9800 Series: Which is Right for You?
When considering Webex phones, the MPP 8800 and 9800 series offer robust features tailored for different business needs. The MPP 8800 series is ideal for those seeking reliable and cost-effective solutions, providing essential calling features and a user-friendly interface suitable for small to medium-sized businesses. Conversely, the MPP 9800 series caters to organizations looking for a premium experience, equipped with advanced capabilities like Wi-Fi connectivity, vibrant color displays, and enhanced audio quality, making it perfect for environments that demand high productivity and collaboration. To determine which series aligns with your organization’s requirements, assess your team’s communication needs, budget, and the importance of advanced features.




