Erick Cabarga

January 19, 2024
Cisco Duo and Umbrella

Cisco Duo and Umbrella: Strengthening SMB Security

In the ever-evolving landscape of cybersecurity, Small and Medium-sized Businesses (SMBs) face unique challenges. As threats become more sophisticated, SMBS must invest in comprehensive solutions that […]
October 28, 2023
Cisco Meraki SD-Wan

Cisco Meraki SD-WAN: Unleash the Power of Connectivity

In the fast-paced digital world of today, businesses demand flexibility, reliability, and security in their network infrastructure. Cisco Meraki SD-WAN emerges as a game-changer in the […]
September 11, 2023
Contact Center Agent working with NextPointe's WhatsApp integration

Enhancing Customer Service with WhatsApp Integration with NextPointe Contact Center

In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
January 19, 2024
Cisco Duo and Umbrella

Cisco Duo and Umbrella: Strengthening SMB Security

In the ever-evolving landscape of cybersecurity, Small and Medium-sized Businesses (SMBs) face unique challenges. As threats become more sophisticated, SMBS must invest in comprehensive solutions that […]
October 28, 2023
Cisco Meraki SD-Wan

Cisco Meraki SD-WAN: Unleash the Power of Connectivity

In the fast-paced digital world of today, businesses demand flexibility, reliability, and security in their network infrastructure. Cisco Meraki SD-WAN emerges as a game-changer in the […]
September 11, 2023
Contact Center Agent working with NextPointe's WhatsApp integration

Enhancing Customer Service with WhatsApp Integration with NextPointe Contact Center

In today’s fast-paced digital world, providing exceptional customer service is crucial for businesses to stand out and thrive. With the rise of messaging apps and their […]
August 9, 2023
Omnichannel solution

The Advantages of an Omnichannel Contact Center Solution

Our previous article discussed the concept of an omnichannel contact center solution and its potential to revolutionize customer service using an omnichannel solution for contact centers. […]
July 3, 2023
Omnichannel Contact Center Agent

Enhancing Customer Experience with an Omnichannel Contact Center

In today’s digital age, businesses are constantly striving to deliver seamless customer experiences across various communication channels. With the increasing demand for instant and personalized interactions, […]
May 30, 2023
Dr. Using the computer to send an SMS to confirm an appointment. Image from Freep. Imagen de DCStudio en Freepik

Why Your Medical Practice Needs an SMS Platform: Benefits and Advantages

As technology advances, more businesses use SMS platforms to communicate with customers. Medical practices are no exception. SMS platforms can be particularly beneficial for medical practices, […]
May 3, 2023
SMS Platform

Why implementing SMS in your Law Firm is a must!

In today’s digital age, SMS or Short Message Service has become integral to communication, especially in business. Law firms can use SMS platforms to improve client […]
April 12, 2023
Customer Service Team attending requirements.

The best Customer service? NextPointe!

At NextPointe, we take customer satisfaction seriously and are proud to say that our tech support team is among the best in the industry. Our team […]
March 6, 2023

Law Firms: Why Integrate Litify with your Phones

Phone Systems are one of the cornerstones of any business communication channels, even before email and online presence were necessary. Still, in today’s age, customers prefer […]
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