Intelligent IVR

April 8, 2024

A Guide to Navigating the VoIP Landscape

In today’s fast-paced business environment, effective communication is the cornerstone of success. Voice over Internet Protocol (VoIP) technology has emerged as a game changer, offering businesses […]
March 25, 2024

5 Reasons Small Businesses Need to Adopt VOIP Calling

Digital Age Calls for VOIP and UCaaS As the business world becomes increasingly digital, small and medium-sized businesses (SMBs) need to adapt by embracing efficient communication […]
February 21, 2024
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Phishing No More With Umbrella and DUO: Multi-Layered Defense Protects Your SMB

Phishing attacks remain a constant threat for businesses of all sizes, but they can be particularly devastating for small and medium businesses (SMBs). With limited resources […]
April 22, 2022
What not to do with your IVR?

What not to do with your IVR?

IVR allows your business to simplify processes and streamline solutions for your customers. However, it is common that as users we can have bad experiences using […]
December 13, 2021
NextPointe Intelligent IVR: Simplifying business integration

NextPointe Intelligent IVR: Simplifying business integration

Do you want to enhance the efficiency of your organization by simplifying business integration? Increasing flexibility? Gaining efficiency in network hosting?  Powered by Cisco Technology, NextPointe […]