Do you use Microsoft Teams but cannot use it for making external calls? Can you call the phones in your own office? With NextPointe’s hosted VoIP solution, we can provide the best of both worlds. Using the power of Cisco United Call Manager and Microsoft Direct Route technology, we can provide all the Telephony features needed to make Microsoft Teams part of your VoIP strategy.

Let’s learn a little more about Microsoft Teams:

Microsoft Teams promote connection and simple conversation to help people raise awareness about job sharing. Besides, it allows team members to view, integrate and access work projects so that everyone is kept informed.

What  do you get for from Microsoft Teams?

1. Microsoft Teams provides a shared workspace that enables teams to communicate without effort through chats – across geographical boundaries.

• Chats are threaded, persistent and contextual allowing your team to stay in the know and easily understand the context of the conversation. Today, teams are dynamic. Members, roles, priorities, and goals can change, resulting in different communication needs.
• In Teams, people can choose how to communicate. They can engage in private 1:1: chats, in group chats, or in team conversations that are visible to the entire team. Team conversations are open by default. Working in the open has a transformative effect on the culture of a team and helps organizations move from personal to team productivity.
• Teams recently added guest access, so you can now chat with everyone on your team, whether they’re inside your organization or an outside partner.
• Teams allow you to have fun together. Successful collaboration is based on relationships. So, people can include emojis, memes, and fun graphics in messages, which will enable them to show their personality and humanize messages. Most teams have an entertaining channel to communicate about other topics than work. For example, when somebody joins the team or has a baby – you can get to know the people beyond work interactions creating a culture of teamwork. 
• You can also use gifs, stickers, emojis to bring humor into the communication, and to soften messages. Changing the communication style can change the form of a team. You can worry less about formalities and focus more on the substance.

2. Collaborate with integrated Office 365 apps

• Access conversations, files, and tools in a team workspace
• Share and co-author files in the app
• Leverage SharePoint, OneNote, Power BI, and Planner integration
• Search across people, files, and chats
• Keep the whole team updated with email integration

3. Tailor your workspace to include apps and services your team needs.

• Pin important files for easy reference in the workspace
• Add bots that work on your team’s behalf
• Integrate 3rd party services your team uses daily
• Build integrations into existing business processes
• Manage trusted apps for employees and your organization

4. Work with confidence

• Built-in information protection with eDiscovery and audit
• Multi-factor authentication and secure guest access
• Manage all aspects in a single coherent admin experience

5. Stay connected to your team with engaging digital meetings

• Prepare for meetings Access progress and notes in one place to join meetings with more insights, history and context.
• Run productive meetings leverage the voice, video and collaboration features of Teams to stay engaged in all meetings.
• Follow up with you team stay on the top of projects with automatically captured notes. Action items, and quick access to your team.

Features like:

– Contact Center

– Call recording

– Faxing

– Audio Conferencing

– Toll Free, National and International Numbers.

– Advanced Hunting and PBX configurations.

– Competitive International Long-Distance Rates

Will enhance your Microsoft Teams experience making it possible to use it as a full Unified Communications solution.

Contact us now to find out how can NextPointe be your next VoIP provider connecting your Microsoft Teams Organization with the rest of the world.

1-833-NXP-VOIP (697-8647)

sales@nextpointe.com

About NextPointe: NextPointe is a Boutique Business VoIP Service Provider based out of South Florida. We offer our Services in Miami, Broward, West Palm Beach, the Caribbean as well as the rest of the country. Why do we provide a better solution than other hosted VoIP competitors? First, our platform is based on the Cisco Unified Call Manager, this is the platform of choice of most Fortune 500 companies; our customers are getting a mature, reliable and feature rich platform. Most providers use a generic-open-source-based soft-switch that is focused mostly on a multi-tenant portal and a support of wider variety of IP Phones. Second, we only offer Cisco IP Phones with our service, that are designed and tested to work with the Cisco Unified Call manager meaning we will have very little compatibility issues and a ton of telephony features compare to our competitors that want to support any phone brand in the market; plus Cisco IP Phones are vastly superior in quality compared to any competitor at about the same price. And last but not least we offered tailored support to our customers, think like having a “telecom department” for your organization. This is the most important feature of our service; we don’t sent you to a generic portal for you to figure out the changes, or send you to an outsourced call center in India. You simply call, email or IM our team and we will make the changes for you and take the managing of the Phone Service out of your back so you can focus on your business