Manage your entity as one streamlined unit.

Whether you run a small regional retail chain or a large chain, you likely face the same issues: razor-thin margins and soaring customer expectations.

Good news: streamlining your operations across several different sites and states can lead to extra savings and fewer headaches.

Many multiple site locations leverage existing technology that’s already been set up by their landlords. When you open sites by buying retail sites out of their leases, taking over their telephony and internet systems might seem like the easy choice.

But multi-site chains need to be smart about leveraging their assets, personnel and inventory across all of their sites. You can eliminate a lot of communications issues by streamlining these legacy systems and different local systems with one major service provider.

Retailers of all sizes are ditching their PBX and moving to cloud telephony services. When you turn things over to the experts, you can focus your time and effort on what you do best. You also get powerful new features that help you make the most out of your existing resources.

We’ll tell you more about cloud communications and the many benefits you can expect:

→ Voice and video conferencing help you easily stay in touch with staff and partner companies.

→ Virtual meeting and collaboration rooms let you quickly launch meetings to devise solutions and share with others.

→ Cloud contact centers help you deliver seamless customer service from anywhere.

Stay agile.

Do you use seasonal workers? Plan to add a popup kiosk at a local mall during the holiday season? Want to launch a new location to help you grow your business? With the cloud, you have all the flexibility you need.

You can support rapidly changing needs and deliver phone service anytime, any place. Simply add or drop software licenses. Everyone gets phone service from the cloud over any digital phone, PC, smartphone, tablet or other Internet-connected device.

With everyone on the same company network, it’s easier to get things done. Send a quick instant message to get an answer to a customer question or to ask someone to cover a shift on short notice. Use a dial-by-directory to reach your buyer, warehouse or sister location for new inventory. Set up a voice or video conference on the fly to make plans for next week’s sale. You can respond quickly to whatever crops up.

Stay accessible.

Your phone system is the front door to your business. Can you afford for customers or suppliers to be unable to reach you?

Unfortunately, owning your own hardware means a greater risk of outages – especially as equipment ages. Unless you have deep pockets and can set up your own backup phone network, you may be flying without a net.

With the cloud, services are delivered from highly secure data centers built for uninterrupted service. Even if your store is damaged by fire or flood, you can stay in touch with your team, plan your recovery strategy and keep customers updated on where they can find you.

Banish phone tag.

With cloud services, your office phone line follows you anywhere – inside your store and out. You remain reachable whether you are walking the store aisles, out of the office for an important meeting, in your home office, or traveling to see new merchandise.

Simply port your phone number to any smart phone, tablet, laptop or PC. You can make and receive important calls just as if you were at your desk. Time-consuming phone tag comes to an end, and you can get more done in less time.

Multiple sites? Not a problem.

The cloud makes it simple to link multiple stores and kiosks so you can give everyone the same set of tools for voice, video and file-sharing. You will have one main account that can be centrally managed from anywhere. Everyone can forward calls across sites, share voicemail messages, set up conferences, access shared directories and use extension-only dialing — all hassle free.

Get started today!

We offer powerful cloud communication choices for retail businesses of all sizes. We offer predictable costs, a rock-solid delivery platform, feature-rich services and a track record for exceptional customer service.

Contact us today to find out more:

1-833-NXP-VOIP (697-8647)

sales@nextpointe.com

About NextPointe: NextPointe is a Boutique Business VoIP Service Provider based out of South Florida. We offer our Services in Miami, Broward, West Palm Beach, the Caribbean as well as the rest of the country. Why do we provide a better solution than other hosted VoIP competitors? First, our platform is based on the Cisco Unified Call Manager, this is the platform of choice of most Fortune 500 companies; our customers are getting a mature, reliable and feature rich platform. Most providers use a generic-open-source-based soft-switch that is focused mostly on a multi-tenant portal and a support of wider variety of IP Phones. Second, we only offer Cisco IP Phones with our service, that are designed and tested to work with the Cisco Unified Call manager meaning we will have very little compatibility issues and a ton of telephony features compare to our competitors that want to support any phone brand in the market; plus Cisco IP Phones are vastly superior in quality compared to any competitor at about the same price. And last but not least we offered tailored support to our customers, think like having a “telecom department” for your organization. This is the most important feature of our service; we don’t sent you to a generic portal for you to figure out the changes, or send you to an outsourced call center in India. You simply call, email or IM our team and we will make the changes for you and take the managing of the Phone Service out of your back so you can focus on your business