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July 13, 2022
Hybrid workflows: Breaking the traditional work standards

Hybrid workflows: Breaking the traditional work standards

The pandemic brought with it challenges and different ways to face them; it was not easy for organizations around the world to decipher the correct way […]
May 24, 2022
The most evolved IVR: AI IVR

What you need to know about IVRs with Artificial Intelligence

An IVR (Interactive Voice Response) is a technology widely used today in Call Centers or Customer Service departments. This is a technological system designed primarily for […]
April 22, 2022
What not to do with your IVR?

What not to do with your IVR?

IVR allows your business to simplify processes and streamline solutions for your customers. However, it is common that as users we can have bad experiences using […]
August 18, 2020
Remote Work made easier 2

Discover how to use your Microsoft Teams

Today there are multiple tools to work remotely. One of the most popular tools among users is Microsoft Teams. It usually comes with Microsoft 365 Business […]
July 10, 2020

Take full advantage of your Microsoft Teams with NextPointe Hosted VoIP

Microsoft Teams delivers immersive experiences that help organizations boost productivity. People can work more efficiently across teams and stay connected wherever they are, on any device. […]
June 11, 2020
Use Microsoft Teams as your Softphone with NextPointe Hosted VoIP

Use Microsoft Teams as your Softphone with NextPointe Hosted VoIP

Do you use Microsoft Teams but cannot use it for making external calls? Can you call the phones in your own office? With NextPointe’s hosted VoIP […]
May 22, 2020
How to make Work From Home (WFH) more effective

How to make Work From Home (WFH) more effective

Working remotely requires the implementation of a new cultural operating system. Starting today, plan a new digital learning curriculum for your workforce. This way you can […]
April 23, 2020
The 3 stages of planning a successful transition

Planning your transition to cloud communications

Cloud communications helps increase your company’s flexibility and productivity without the need for large capital investment. But to realize the full benefits, you need to plan […]
April 6, 2020
Work from home

Key considerations to supporting Work-at-Home Directives for business continuity

Extraordinary events have the potential to change company culture faster than any other action. A natural disaster or pandemic, for example, prompts organizations to quickly review […]
March 20, 2020
Virtual Office

Working from Home with NextPointe Virtual Office

The world is experimenting an unprecedented demand of remote work because of the Coronavirus Disease (COVID-19). NextPointe can deliver tools to help you to achieved Social […]
March 13, 2020
Avoid Coronavirus Spread with NextPointe

Avoid Coronavirus Spread with NextPointe

90-Day Free Webex Licenses There is an unprecedented increase in remote working happening worldwide, which is growing exponentially daily. Today, due to global circumstances resulting from […]
March 10, 2020
Prevent Coronavirus working from Home!

Prevent Coronavirus working from Home!

The Coronavirus is here. It’s causing many damages to world economies, because the most effective way to stop it, is to restrict contact with persons with […]
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